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Back-to-school spending increases to average of $300 this year


by ckatarsky

About 56% of Americans plan to spend at least as much, if not significantly more, on back-to-school shopping trips this year compared to the previous year.

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Consumer prices drop — steepest decline in three years


by ckatarsky

The consumer price index dropped 0.3% in May — the biggest drop in three years, and lower than economists’ predictions.

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What customers really want from you now


by ckatarsky

The reasons customers buy from your store and not another — or one product over another — don’t stay static through time. To stay competitive, retailers have to keep on top of customers’ changing needs.

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Are daily deal sites a bust for retailers?


by Renee Cocchi

Daily deal websites have been getting a bad rap for a while now. But times may be changing for them. 

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Which retailer tops Consumer Report’s survey?


by Renee Cocchi

Guess which retailer got the highest marks in Consumer Report’s survey of the nation’s 10 major retail chain stores?

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Love is in the air … for retailers!


by Renee Cocchi

Looks like retailers should be feeling the love this Valentine’s Day! Here’s why:

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Survey names consumers’ favorite retailer


by Renee Cocchi

For the third year in a row one retailer has taken the top seat!

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What people over 60 want from retailers


by Renee Cocchi

 

Consumers over 60 are the fastest growing age group! If you want to get them to buy, you have to meet their specific wants and needs!

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Crime on the rise: Is your store safe?


by Renee Cocchi

So what two areas have seen the most significant increases in retail theft?

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Who could be sabotaging your sales?


by Renee Cocchi

The answer to that question is an easy one. Here’s a hint: They work for you.

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Top 5 retailers with the best digital presence


by Penelope Miller

Drumroll, please! The top five digital retailers are ….

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What are consumers demanding of retailers now?


by Renee Cocchi

Here’s a little quiz for retailers. True or False? More than 40% of consumers say they won’t buy a brand if they can’t find information about it online. 

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What kind of discounts do consumers respond to best?


by Renee Cocchi

Which is better in the eyes of your customers: a one-time big discount or regular discounts?

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Is click to call a bad idea for retailers?


by Renee Cocchi

Is talking on smart phones taking a back seat to texting and emailing?

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What can retailers expect for BTS spending this year?


by Renee Cocchi

So what’s the word when it comes to back-to-school spending? Is it going to be up from last year or down?

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How are your lines of communication?


by Renee Cocchi

Most retailers know that keeping the lines of communication open within their company is vital to their success. However, that doesn’t happen very often — at least that’s what a new study found.

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Top 10 cities with the most retail theft


by Penelope Miller

If you have retail locations in these cities, you might want to beef up security …

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New danger for retailers: Robbers on the prowl


by Penelope Miller

Staff and security cutbacks might’ve saved retailers a few bucks in the past – but they’re paying for it now as theft rates spike.

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Why do 67% of shoppers leave a store without buying?


by Penelope Miller

The numbers are in: Customers are sick of poor customer service – and it’s hurting retail sales.

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Uh-oh: Maybe Facebook doesn’t matter


by Penelope Miller

Even though retailers and marketers alike have been jumping on the social media bandwagon, new research says that may be a mistake.

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