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Engage more Facebook fans: Here’s how


by Renee Cocchi

Using Facebook to connect with more consumers? If so, are you doing it right? Find out!

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What’s the best way to reach teen consumers?


by Renee Cocchi

If the products or services you sell are for teens, there’s a perfect way to reach them!

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Can you live up to consumers’ desire for speed?


by Renee Cocchi

Guess what? Mobile Internet users aren’t happy! Why?

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Who Are the Top 10 Retailers?


by Penelope Miller

As retailers fight to crawl out of a terrible recession, there is one gleam of hope: The 2011 Top 100 Retailers List. Did your company make cut?

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Top 10 things keeping retailers up at night


by Penelope Miller

Turns out, retailers aren’t worried about consumer confidence as much as they used to be. Why?

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Do your salespeople talk too fast & turn off customers?


by Renee Cocchi

If you have salespeople who are “fast talkers,” you may want to get them to slow down so they land more sales. Here’s why:

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Retailers scramble to go mobile


by Penelope Miller

Roughly 2% of all retail sales are mobile, with customers clicking “buy” on smartphones. But why is that number so low?

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If you use a payment service be careful!


by Renee Cocchi

If your company uses a payment service like PayPal, Amazon Payments or Google Checkout, be careful. People could be ripping you off!

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A new therapy could boost retail sales!


by Renee Cocchi

Good news for the retail industry: A study shows that “retail therapy” maybe just what the doctor ordered for staying healthy!

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Do clogged aisles increase spending?


by Penelope Miller

Retailers might have to swap post-recession sparse shelves for jam-packed aisles if they want customers to open their wallets.

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Are search engine ads worth paying for?


by Renee Cocchi

Retailers want to get the word out about their products or services, but are search engine ads worth the money?

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Proposed legislation favors big banks, delays swipe-fee reform


by Renee Cocchi

New legislation would delay swipe-fee reform and block retailers from giving discounts to consumers who use debit cards. As if that isn’t bad enough, it would cost merchants and the public more than $1 billion.

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Could study deter consumers from using shopping carts?


by Renee Cocchi

It just might if the public finds out about a new study that found fecal bacteria and E. coli on shopping cart handles! And this is just the kind of study the media loves to report on!

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Why are consumers unsubscribing from your e-mails?


by Renee Cocchi

A new study of 1,500 consumers revealed that 91% of them have unsubscribed from permission-based marketing e-mails because they were …

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Consumers don’t like online registering


by Renee Cocchi

If your website requires consumers to register before they make a purchase, you may lose a good bit of business. Here’s why:

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Study: Teens and tweens shop differently


by Penelope Miller

According to one study, teens and tweens shop differently – and retailers can use that information to increase sales.

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Are the holidays actually more expensive this year?


by Penelope Miller

Experts predicted spending would increase this holiday season. But will Santa be broke after Christmas?

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3 ways your associates could land more sales


by Renee Cocchi

Your store is spotless and your associates are courteous to customers, but what else can they do to land a sale? One study revealed three areas where retailers are underperforming.

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Star employees: Are they hurting others’ performance


by Renee Cocchi

Every worker is different — some are natural-born salespeople while others aren’t. But recent research suggests your best salespeople may actually be hurting the productivity of more mediocre ones.

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