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Best Buy strikes back with online marketplace


by Penelope Miller

This retailer isn’t taking online competition lying down anymore. Here’s how Best Buy responded to slumping sales:

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Are your employees safe in your store?


by Renee Cocchi

Most retail stores are open after dark, and that presents a safety hazard for employees. Do you know what to do to protect them?

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Quit selling – and start connecting with buyers


by Shari DaCosta

Is your social media strategy driving up sales – or driving customers away?

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Will iPads change the face of retail?


by Penelope Miller

iPads aren’t just for selling products anymore. Here’s a new way to use them:

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Mail service goes postal with new retail strategy


by Penelope Miller

You may have to start going to the gas station to get your mail.

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E-books put final nail in Borders’ coffin


by Shari DaCosta

Technology strikes again. Book retailer Borders will close its doors — largely because of the e-book craze. 

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Who Are the Top 10 Retailers?


by Penelope Miller

As retailers fight to crawl out of a terrible recession, there is one gleam of hope: The 2011 Top 100 Retailers List. Did your company make cut?

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New danger for retailers: Robbers on the prowl


by Penelope Miller

Staff and security cutbacks might’ve saved retailers a few bucks in the past – but they’re paying for it now as theft rates spike.

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Cotton prices dig into retail profits


by Penelope Miller

We’ve all heard about how much the soaring price of gas will hurt retail – but now there’s another problem.

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Top 10 things keeping retailers up at night


by Penelope Miller

Turns out, retailers aren’t worried about consumer confidence as much as they used to be. Why?

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Uh-oh: Maybe Facebook doesn’t matter


by Penelope Miller

Even though retailers and marketers alike have been jumping on the social media bandwagon, new research says that may be a mistake.

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Facebook, Twitter & bad reviews


by Penelope Miller

Facebook and Twitter might have the market cornered on updating friends about your favorite new shirt. But nobody goes there for retail reviews.

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Bloomingdale’s opens more outlet stores


by Penelope Miller

Could outlet stores be the answer to getting slow-moving merchandise out the doors?

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Retailers scramble to go mobile


by Penelope Miller

Roughly 2% of all retail sales are mobile, with customers clicking “buy” on smartphones. But why is that number so low?

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Wal-Mart snaps up social media company


by Penelope Miller

In a move that could set off a firestorm, Wal-Mart has acquired a social media company for $300 million.

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4 simple tips to win on Facebook & Twitter


by Penelope Miller

With every retailer jockeying for the most fans and followers on Facebook and Twitter, how can you set your company apart? Find out.

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4 ways to keep customers coming back


by Penelope Miller

Want to send customer loyalty through the roof? Effective marketing and a little bit of thanks can accomplish just that.

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Do clogged aisles increase spending?


by Penelope Miller

Retailers might have to swap post-recession sparse shelves for jam-packed aisles if they want customers to open their wallets.

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Gas prices create confusion for retailers


by Penelope Miller

Did March show signs of a recovering economy? Depends who you ask …

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IBM wants to help you sell more?


by Penelope Miller

When you think IBM, you might think computers. But now, the technology giant is edging into the retail sector.

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